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Forum LockedCan not print after reconnect the USB cable

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chrish View Drop Down
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Joined: 29 Oct 2009
Posts: 25
  Quote chrish Quote  Post ReplyReply Direct Link To This Post Topic: Can not print after reconnect the USB cable
    Posted: 29 Oct 2009 at 4:08am
Question: I was moving my DTG printer and disconnected the USB cable of the printer. I could not print after reconnect the USB cable.

Answer: This may be the result that you have reconnected the USB cable to a different USB socket on the PC. Windows will create a new USB port (e.g. USB002) and considers it as a new printer is installed. To solve the problem, you may either connect the USB cable back to the original USB socket on the PC or configure EKPrint Studio with the new printer. (Click on Menu->Configuration->Printer and select the new printer).
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