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Forum LockedError (19) Failed to open image file

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T-Shirt_Express View Drop Down

Joined: 13 Apr 2012
Location: VA
Posts: 0
  Quote T-Shirt_Express Quote  Post ReplyReply Direct Link To This Post Topic: Error (19) Failed to open image file
    Posted: 13 Apr 2012 at 2:40pm
I keep getting this message when I try to open brand-new files I am generating today. I can open old, already done with 'em files. I have tried to create ones today on 2 different computers (no name changing) but I keep getting the "Error (19)  Failed to open image file" message  Cry What do I do?
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chrish View Drop Down
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Admin Group

Joined: 29 Oct 2009
Posts: 25
  Quote chrish Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2012 at 3:39pm
The message will be displayed when the location of the graphic design file is different from the one in the EKPrint Studio setting (project) file. This can
 happen when the graphics design file is moved.
You may open the .eks project file with a text editor (notepad) and modify the
 file path to correct the error.

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